Call for inspection: Honeywell Miller Falcon+ SRL models
Date of publication: January 31th 2025.
As a Safety Leader, Honeywell places the highest priority on
delivering dependable personal protective equipment (PPE) to
workers. The company consistently prioritizes the production and
supply of high-quality products designed to enhance user
safety.
We have been informed of a non-conformity on Falcon+ SRL units: the
tightening nut was missing at the swivel (see picture 1 below).
We performed root cause analysis and implemented corrective and
preventive actions. Inspections of the 1,000 Falcon units we had in
stock and produced during the relevant period showed no defects. As
an immediate corrective measure, we have reviewed our processes:
prior to the commencement of manufacturing, the precise number of
nuts is prepared. Furthermore, we apply a dot of paint on each nut
to indicate successful completion of the inspection. We are also
evaluating longer-term solutions, which may include installing a
camera to automatically verify the presence of the nut.
As a precautionary step, we request that you inspect Falcon+ SRL
units manufactured between September 1, 2023, and October 25,
2024.
Verification procedure:
Step 1: Identify the manufacturing date (DD/MM/YYYY): it is
located on the label placed on the top of the plastic cover of the
SRL.
Step 2 : Visually check the units above as shown in the
pictures below.
If you discover any units missing the nut as indicated
in picture 1 above, immediately stop use, quarantine the product,
and contact techniserv.hsp@honeywell.com.
Honeywell Customer Service will contact you and we will send you an
official RMA form to return the product for examination by:
Honeywell Vierzon
Service de réparation
35/37 rue de la Bidauderie
18100 Vierzon France
The service center will repair, check and inspect and send you back
the serviced product.
We regret any inconvenience this may cause, but the safety of our
users is our top priority.
Thank you in advance for your cooperation.
This information is provided by Honeywell.